Privacy Policy

At Lanka Taxis, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and taxi services.

Information We Collect

Personal Information: Your name, phone number, email address, and any other details provided during the booking process.

Payment Information: Card details or other payment information required to complete your booking.

Booking Information: Pickup and drop-off locations, travel date and time, vehicle choice, and any additional ride-related details.

Usage Data: Information about how you use our website or app, including IP address, browser type, device details, and browsing activity.

Location Data: With your permission, we may collect your real-time location to improve accuracy of pickups and enhance service quality.

How We Use Your Information

Booking and Service Delivery: To confirm and manage your taxi bookings and assign drivers.

Payment Processing: To process secure payments for your bookings.

Communication: To send booking confirmations, updates, support messages, and service notifications.

Customer Support: To help resolve your inquiries, issues, or complaints.

Improving Our Services: To analyze usage patterns and enhance the functionality and performance of our website and mobile app.

Legal Compliance: To comply with Sri Lankan laws, regulations, and official requests.

How We Share Your Information

Service Providers: Third-party companies who support services such as payment processing, website management, and customer service.

Drivers: Your booking details are shared with assigned drivers to ensure smooth service.

Legal Authorities: If required by law, we may share your information with law enforcement or regulatory bodies.

Business Transfers: If Lanka Taxis is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Data Security

We use secure servers, encryption, and strict access controls to protect your personal data. However, no online transmission can be guaranteed completely secure.

Cookies and Tracking Technologies

Lanka Taxis uses cookies and similar tools to improve your browsing experience, track website performance, and remember your preferences. You may disable cookies via your browser settings, but this may affect some site features.